Patients’ Rights

In the course of care, a patient has both rights and responsibilities.
Patients have the right to:

  • Be treated with respect and recognition of their dignity and right to privacy
  • Receive care that is considerate and respects their personal values and belief system
  • Personal privacy and confidentiality of information
  • Receive information about their insurance carrier’s services, practitioners and clinical guidelines
  • Reasonable access to care, regardless of their race, religion, gender, sexual orientation, ethnicity, age or disability
  • Participate in an informed way in decision making progress regarding their treatment planning
  • A candid discussion with their treating professionals about appropriate or medically necessary treatment options for their condition regardless of cost or benefit coverage
  • Participate in treatment planning (if over the age of 12) and have family members participate in such planning
  • Individualized treatment, including
  • An individualized treatment or program plan
  • Periodic review of the treatment or program plan
  • Participate in the consideration of ethical issues that arise in the provision of care and services including, resolving conflict
  • Request to inspect and obtain a copy of their PHI (Personal Health Information) to amend their PHI or to restrict the use of their PHI, and to receive an accounting of disclosures of PHI

Patients are responsible for:

  • Providing (to the extent possible) their treating clinician and their insurance carrier with information needed in order to receive appropriate care
  • Following plans and instructions for care that they have agreed on with their treating clinician
  • Understanding their mental health problems and participating, to the degree possible, in developing, with their treating clinician, mutually agreed upon treatment goals

Information Provided by United Behavioral Health (UBH)